Putting The Mission First

Putting The Mission First

Putting the mission first is simple. Check your ego. You may find yourself in a situation where all of your efforts are in support of another department, team, or person. Since you are supporting them, that means they will get the bulk of the credit for any successes...
Testing Your SOPs

Testing Your SOPs

Standard Operating Procedures (SOPs) have been developed in the military so that commonly performed tasks can be completed in the safest and most efficient manner possible. The military has also developed SOPs to deal with contingencies. When a contingency occurs,...
DON’T TAKE IT PERSONAL

DON’T TAKE IT PERSONAL

DON’T TAKE IT PERSONAL Shaun Klucznik (Captain Hernando County Sheriff’s Office) “As leaders, how do we manage the emotion that is sometimes read into the written word of emails, text messages, or memorandums sent throughout an organization?” Quite often I...